Archive or Restore Service Providers

You can archive a provider profile if it is no longer being used. Claims can not be created for archived providers.

Archive a Service Provider

  • Navigate to Active Providers. 
  • Click on the radial buttons to the right of the Provider listing.
  • Select Archive and confirm.

Note: if there is an active Service Agreement with an active Plan or any unpaid invoices for this Provider, it will not be possible to archive them at this time. A warning message will display

Restore a Service Provider

  • Navigate to Archived Providers.
  • Click on the buttons to the right of the Provider in the listing.
  • Select Restore and confirm.