Consolidate multiple line entries by using a date range to make a claim.
The NDIS API system restricts multiple claim lines with the same support date, item code, claim type and GST type from being submitted.
When entering claim lines from an invoice you should:
- calculate the total Quantity for all items with the same support code, claim type and GST type.
- Use the Start Date and End Date to declare the range of Support Dates.
What happens if you enter the same support code?
In some instances you may need to duplicate a line entry, for example, when you might need to claim a few extra cents to solve a rounding up calculation issue. So, we're allowing that to happen in our claim line item entry, and we'll pass that through to NDIS with an appendix to the invoice number of #P01 or #P02 (as many as you need) when you review that claim in PRODA or reference it in the Remittance advice from the NDIA. On the Planability claim, it will just appear as another line item in the same invoice claim.
When you add a line that is a duplicate of an existing one, you will be warned with this pop-up:
and it will be highlighted on the claim line in the Claim Edit page
and Claim Details page
For more information on dealing with rounding issues read Rounding Issues.