Do you need assistance using Planability?
As a valued Planability user you have access to Support and Software Training from our local support team.
Support is available by email, telephone and live chat.
To create a support ticket for your enquiry please email: support@credsys.com.au
If the issue is urgent, please put URGENT in the subject header.
Add a unique subject line, along with supporting information to help us respond to your support request.
You will receive an email confirming that your request has been received with the date it was submitted and a reference number.
Telephone
To speak with one of our support team, please call our support number
1300 034 998
The phone is manned between the hours of 9am and 5pm Australian Eastern time.
If we are not available to answer your call, please leave a message if possible.
Live Chat 
You can also talk with one of the support team via the live chat 
icon at the bottom right of the screen.Click on the Speech bubbles to start your conversation. Don't forget to enter your name, contact details and an overview of your enquiry.
All subscribed customers will be able to view the progress of their emailed enquiry or created support tickets using the go to customer portal link in the main navigation, (my tickets).