View your Plan in Planability on your computer or your mobile device using the Planability app.
You will have access to real-time information putting you in more control of your Plan. You can view your Budget and your Goals, any up-to-date spend, your Monthly Plan Reports (Statements) as well as the status of any invoices that have been submitted by your Plan Manager
Login on your computer via a web-browser
Where do I login?
You can login at any time, on any device from the link below:
First time login process
- Lookout for an email with your Planability login credentials. The subject line will include "Welcome to Planability". Use the link in the email to login, entering your Username and Password.
- Your Username is usually your firstname.lastname eg., frank.smith
- We suggest you bookmark the login page so it is easy to find from your browser.
- You will be required to create and confirm a new Password
The password requirements are displayed and turn from red to green as they are met.
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- and then when logged in, you will be prompted to review your Contact Details and Two Factor Authentication preference (email or SMS)
If at any stage you cannot remember your password or Username, please use the links on your account Sign-In page.
See: Forgot Password or Username for more detail
Download the Planability app
Search and download the Planability app from the Apple App Store or Google Play Store:
If you are a Participant, Carer or Support Coordinator with an active Planability User account you will be able to log in to the Planability app using your current login credentials.
NOTE: If you are accessing Planability for the first time you will need to log in via the link in your Welcome Email (see above). The link will open in your web browser to create your password and finalise the log in steps. You will then need to close the web browser, open the Planability App and log in.
Login using the Planability app
First Time Login using the app
For all active Planability Users, upon first log in to the app, you will need to follow the steps below:
| 1. Log in with existing Planability user credentials: Username and Password | 2. Enter the Two Factor Authentication code sent to the selected email or mobile number (This step is not Mandatory for Participant Users) |
3. Create and confirm a 4-digit PIN. This PIN will be used for future secure access to the app |
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See: Planability app User Guide for more information
Next Article: My Plan Summary
Alternative Articles: View my Profie / Change my Password