Agency Settings
      Back to home
      1. Customer Help Centre
      2. Agency Settings

      PRODA B2B DEVICE - Extend a Device Expiry

      If you have received a notification that your Proda B2B Device is due to expire you will need to extend it in PRODA.

      How to Extend a Device 

      Please follow the steps below:

      • log in to your PRODA account
      • select Organisations

      • select the name of the organisation
      image
      • select B2B Devices

      • select the device name <YOUR BUSINESS NAME>_Planability_Device

      image (1)

      • Extend B2B Device Expiry

      • select Yes
      • you will receive this notification once you have extended the device expiry