Frequently Asked Questions
Answers to your most common questions including how to update your contact details. Two Factor Authentication (2FA) and OTP verification.
Plan Management
User Guides and support articles for Plan Managers, including Getting Started in Planability and how to Create Claims.
- Create a Claim on Historical Budget - PACE Plans
- Review Claim before submitting
- Adjusting Monthly Fee Claims
Support Coordinator & Carer Guides
User guides and resources for Support Coordinators and Carers.