1. Customer Help Centre
  2. Frequently Asked Questions

How do I update my contact details?

If you have access to Planability you can update your own User Profile and contact details.

To update your details please follow the steps below:

Login to Planability

On a PC / Laptop

Click on your name in the top right of the screen and select Profile.

From your Phone / mobile device:

Click on the Shield icon at the top right of your screen. From here you can select Profile and you can update your contact details.

You can update your security setting - set your preference for email or SMS authentication, and opt in for emails from Planability:

 

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