Provider Digital Access (PRODA) Portals PRODA B2B Device
Provider Digital Access (PRODA)
PRODA is an online identity verification and authentication system.
It lets you securely access government online services.
Services - NDIS Portals
- ndis myplace Provider Portal
- my ndis provider portal (PACE Portal)
If you need help with PRODA, you can call or email the PRODA team.
PRODA B2B Device
A B2B Device lets an organisation get authorised access to a service provider with a software developer product. During Onboarding with Planability, an authorised representative registered the organisation to their individual Proda account and created a Proda B2B Device. The device requires it to be reactivated every 6 months, you receive a notification from us and Services Australia.
Notification from Services Australia
Subject: A device associated with your PRODA organisation is expiring [SEC=OFFICIAL]
This message is from Services Australia. This is an automated email. Please don't reply.
The B2B Device <NAME>_Planability_Device associated with the organisation <BUSINESS NAME> RA number <NUMBER> in Provider Digital Access (PRODA), is due to expire on <DATE>.
To avoid disruption to your PRODA business transactions when using this device, you'll need to extend the date of expiry before it expires.
To extend the expiry date on this device:
- log in to your PRODA account
- select Organisations
- select the name of the organisation
- select B2B Devices
- select the device name
- select Extend expiry date
- select Yes
Help and more informationIf you need help with PRODA or have received this email in error, please call 1800 700 199 and select option 1. Call costs from your landline from anywhere in Australia to a 1800 number are free. For more information about PRODA, please go to servicesaustralia.gov.au/proda
For more detailed information on managing your Proda B2B Device, visit Service Australia - PRODA (Provider Digital Access.
Related Articles:
Extend a Device Expiry Date
Please Note - if you have gone past the expiry date you will need to Generate a New Code and update Planability.
Generate a New Code and update Planability.